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Tell us what you make and what you need help deciding. Drawings and technical details can follow.
Frequently asked questions
Frequently Asked Questions
Find answers to common machine, quotation, delivery and support questions.
Find answers by project stage
Choose the topic closest to your question. Final machine, service and commercial terms are confirmed in the quotation or contract.
Company type, location and the basic context needed before arranging a visit.
Are you a factory or a trading company?
ADH manufactures sheet-metal machines in Ma’anshan, China. Established in 2002, the company produces press brakes, fiber laser cutters, panel benders and related equipment.
Where is your company?
We are in Xinshi Industrial Zone, Bowang District, Ma’anshan, Anhui, China. To visit, send your preferred dates, attendee details and interests. Confirm the agenda before booking travel.
Delivery timing, payment, customization, order quantity and application fit.
How long does it take to deliver the machine?
Lead time depends on the machine, options, approvals, testing and destination. Share your required production-start date; the quotation will distinguish manufacturing completion, dispatch and estimated arrival.
What kind of payment do you accept?
Payment methods, currency and deposit and balance milestones are agreed in the quotation or contract. Include any procurement requirements with your enquiry.
Do you accept OEM customization?
OEM projects may cover branding, configuration, documentation, training and service. Share your market, required changes and quantities so ADH can assess feasibility and terms.
What is the minimum order quantity of your machines?
Standard-machine enquiries can start at one unit. OEM or custom projects may require different quantities. Share your initial order and expected repeat volume.
How do I confirm that a machine fits my application?
Send representative drawings, materials, thicknesses, critical dimensions and batch sizes. Add floor-space and handling limits. Compare the proposed configuration and agree any sample-part tests before ordering.
Production controls, packing, freight and the documents supplied with the machine.
How do you ensure the quality of your machines?
Manufacturing checks cover materials, machining, assembly, geometry and machine functions. Agree the inspections and representative-part tests required for your machine, including measurements and acceptance criteria.
What kind of packing do you use for your machines?
Packing depends on the machine, dimensions, transport and destination. Confirm protection, packing units, accessories and handling instructions, then prepare site access and unloading.
How do you charge the ocean freight?
Freight is quoted for the shipment and delivery terms. You can use ADH’s freight forwarder or appoint your own.
Which documents are supplied with the machine?
Documents typically include operating and maintenance instructions and applicable electrical or hydraulic drawings. Confirm the languages, format, inspection records and commissioning information included in your order.
Warranty, after-sales support and training after a machine is selected.
How are warranty and parts-coverage terms confirmed?
The quotation or contract defines warranty duration, covered components, exclusions and conditions. Confirm how replacement parts and onsite work are handled. Include the order reference and serial number with a coverage question.
How does your company provide after-sales service?
Use the service and spare-parts page to send your model, serial number and a short description. ADH will clarify diagnostic, parts, remote or onsite support for your machine and location.
Does your company provide training?
Training can be arranged at ADH or remotely. Confirm the format, language and included services. Describe the needs of operators, programmers and maintenance staff so the agenda matches their tasks.